Contents

Quick Links:

1.The Care Act 2014

2.The Mental Capacity Act 2005 Resource and Practice Toolkit

3.Safeguarding Adults

4.Deprivation of Liberty

5.Universal Procedures (used by all teams)

6.Specialist Procedures

7.ACCESS TEAM

8.Reablement

9.Community OT

10.Social Work Teams

11.Transition to Adult Care and Support

12.Adult Carers of Carers

13.Young Carers and Carers Transition

14.Provider Services

15.Housing

1.The Care Act 2014

  1. 1.0.1The Care Act 2014

2.The Mental Capacity Act 2005 Resource and Practice Toolkit

  1. 2.0.1The Mental Capacity Act 2005 Resource and Practice Toolkit

3.Safeguarding Adults

  1. 3.0.1Safeguarding AdultsSeptember 22, 2022

4.Deprivation of Liberty

  1. 4.0.1Deprivation of Liberty Safeguards ProcedureSeptember 22, 2022
  2. 4.0.2Liberty Protection Safeguards Procedure
    Updated
    September 22, 2022
  3. 4.0.3Recognising and Responding to Deprivations of LibertyOctober 8, 2021

5.Universal Procedures (used by all teams)

  1. 5.0.1Recording and Keeping Records
    Updated
    September 22, 2022
  2. 5.0.2Financial AssessmentSeptember 29, 2021
  3. 5.0.3Commissioning and Brokerage ProceduresApril 6, 2022
  4. 5.0.4Direct PaymentsApril 6, 2022
  5. 5.0.5Assistive Technology and TelecareJune 10, 2022
  6. 5.0.6Risk AssessmentNovember 3, 2021
  7. 5.0.7Lone WorkingApril 6, 2022
  8. 5.0.8Joint WorkNovember 3, 2021
  9. 5.0.9Social Media (use of)September 21, 2021
  10. 5.0.10Storage of Data on Practitioners' Mobile DevicesSeptember 16, 2021
  11. 5.0.11Interpreter and Translation ServicesNovember 3, 2021
  12. 5.0.12Death of a Person or CarerSeptember 22, 2022

6.Specialist Procedures

  1. 6.0.1Deputyship and Financial Affairs
    Updated
    September 22, 2022
  2. 6.0.2Debt Respite Scheme (Breathing Spaces) ProcedureApril 6, 2022
  3. 6.0.3CareCubed ProcedureNovember 3, 2021
  4. 6.0.4Community Equipment and Minor AdaptationsApril 6, 2022
  5. 6.0.5Joint Packages of Health and Social CareSeptember 22, 2022
  6. 6.0.6NHS Continuing Healthcare Procedure
    Updated
    September 22, 2022
  7. 6.0.7NHS-funded Nursing Care Procedure (FNC)September 22, 2022
  8. 6.0.8End of Life Procedures and Practice GuidanceSeptember 22, 2022
  9. 6.0.9Legal ServicesNovember 22, 2021
  10. 6.0.10Ordinary Residence ProcedureOctober 8, 2021
  11. 6.0.11Continuity of Care ArrangementsSeptember 22, 2022
  12. 6.0.12Cross Border PlacementsSeptember 22, 2022
  13. 6.0.13Protecting Moveable Property and BelongingsNovember 4, 2021
  14. 6.0.14Service Interruptions and Provider FailureSeptember 22, 2021
  15. 6.0.15No Recourse to Public Funds (NRPF)November 4, 2021
  16. 6.0.16Prisons and Approved Premises
    Updated
    September 22, 2022
  17. 6.0.17Care Programme ApproachNovember 5, 2021
  18. 6.0.18Social Circumstances ReportOctober 6, 2021
  19. 6.0.19AMHP ProcedureNovember 3, 2021

7.ACCESS TEAM

  1. 7.0.1Receiving a Contact, Enquiry or Written ReferralSeptember 22, 2022
  2. 7.0.2Actions and Next Steps (ACCESS)May 31, 2022

8.Reablement

8.1Contact and Referral

  1. 8.1.1Receiving a Contact or ReferralSeptember 22, 2022
  2. 8.1.2Deciding the Outcome of a Contact or Referral (Reablement)April 6, 2022
  3. 8.1.3Actions and Next Steps (Reablement)May 31, 2022

8.2Establishing Needs

  1. 8.2.1Introduction, Purpose and Tools (Reablement)November 4, 2021
  2. 8.2.2Preparing to Establish Needs (Reablement)
    Updated
    September 22, 2022
  3. 8.2.3The Skilled Conversation (Reablement)
    Updated
    September 22, 2022
  4. 8.2.4Agreeing Needs, Making a Formal Record and Next Steps (Reablement)October 8, 2021

8.3Meeting Needs

  1. 8.3.1The Reablement Plan
    Updated
    September 22, 2022
  2. 8.3.2Arranging the Reablement ServiceApril 6, 2022

8.4Monitoring and Reviewing Reablement

  1. 8.4.1Monitoring ReablementApril 6, 2022
  2. 8.4.2Monitoring Actions (Reablement)May 31, 2022
  3. 8.4.3The Reablement ReviewNovember 4, 2021
  4. 8.4.4Deciding the Outcome of a Reablement Review and Making a Formal RecordApril 6, 2022
  5. 8.4.5Actions Following a Reablement ReviewMay 31, 2022

9.Community OT

9.1Contact and Referral

  1. 9.1.1Receiving a Contact or ReferralSeptember 22, 2022
  2. 9.1.2Deciding the Outcome of a Contact or Referral (COT)April 6, 2022
  3. 9.1.3Actions and Next Steps (COT)May 31, 2022

9.2Establishing Needs

  1. 9.2.1Introduction, Legal Requirements and Tools (COT)April 6, 2022
  2. 9.2.2Preparing to Establish Needs (COT)May 18, 2022
  3. 9.2.3The Skilled Conversation (COT)April 6, 2022
  4. 9.2.4Agreeing Needs, Making a Formal Record and Next Steps (COT)May 17, 2022
  5. 9.2.5Establishing Likely Eligibility for a Disabled Facilities GrantMay 17, 2022
  6. 9.2.6Understanding and Applying Eligibility Criteria (COT)April 6, 2022
  7. 9.2.7Communicating the Outcome and Next Steps (COT)May 18, 2022

9.3Meeting Needs

  1. 9.3.1Requesting a Financial AssessmentApril 6, 2022
  2. 9.3.2Applying for a Disabled Facilities GrantMay 17, 2022
  3. 9.3.3The Outcome of the Disabled Facilities Grant Application and Next StepsNovember 3, 2021
  4. 9.3.4Providing EquipmentMay 17, 2022
  5. 9.3.5Equipment in a Care HomeMay 17, 2022
  6. 9.3.6Providing Direct SupportMay 17, 2022

9.4Monitoring and Review

  1. 9.4.1Monitoring and ReviewMay 31, 2022

10.Social Work Teams

10.1Contact and Referral

  1. 10.1.1Receiving a Contact or ReferralSeptember 22, 2022
  2. 10.1.2Deciding the Outcome of a Contact or ReferralApril 6, 2022
  3. 10.1.3Actions and Next StepsMay 31, 2022

10.2Discharge to Assess

  1. 10.2.1Discharge to Assess (D2A)September 22, 2022

10.3Establishing Needs

  1. 10.3.1Introduction, Legal Requirements and ToolsMay 18, 2022
  2. 10.3.2Preparing to Establish NeedsMay 18, 2022
  3. 10.3.3The Skilled ConversationMay 18, 2022
  4. 10.3.4Agreeing Needs and Making a Formal RecordApril 6, 2022
  5. 10.3.5Understanding and Applying Eligibility CriteriaApril 6, 2022
  6. 10.3.6Communicating the Outcome and Next StepsApril 6, 2022

10.4Meeting Needs

  1. 10.4.1Establishing Ordinary ResidenceApril 6, 2022
  2. 10.4.2Requesting a Financial AssessmentApril 6, 2022
  3. 10.4.3Setting an Indicative BudgetApril 6, 2022
  4. 10.4.4Care and Support PlanningSeptember 22, 2022
  5. 10.4.5Signing Off a Care and Support Plan and Agreeing a Final Personal BudgetMay 18, 2022
  6. 10.4.6Arranging Support and ServicesApril 6, 2022

10.5Reviewing Support and Services

  1. 10.5.1Legal Requirements of a Care and Support Plan Review and ToolsMay 17, 2022
  2. 10.5.2Preparing to Carry out a Care and Support Plan ReviewMay 18, 2022
  3. 10.5.3The Full Review ConversationMay 17, 2022
  4. 10.5.4The Light Touch Review ConversationApril 6, 2022
  5. 10.5.5Deciding the Outcome of a Care and Support Plan Review and Making a Formal RecordMay 17, 2022
  6. 10.5.6Actions Following a Care and Support Plan ReviewMay 31, 2022
  7. 10.5.7Monitoring Urgent or Interim Support and ServicesApril 6, 2022
  8. 10.5.8Reviewing a Direct Payment

11.Transition to Adult Care and Support

11.1Deciding Whether to Start Transition

  1. 11.1.1Deciding Whether to Start TransitionMay 17, 2022
  2. 11.1.2Recording the Decision and Next StepsNovember 3, 2021

11.2Child's Needs Assessment

  1. 11.2.1Introduction, Legal Requirements and Tools (Child's Needs Assessment)November 9, 2021
  2. 11.2.2Preparing to Establish Needs (Child's Needs Assessment)November 9, 2021
  3. 11.2.3The Skilled Conversation (Child's Needs Assessment)November 9, 2021
  4. 11.2.4Agreeing Needs, Making a Formal Record and Next Steps (Child's Needs Assessment)May 17, 2022

11.3Transition Planning and Review

  1. 11.3.1Setting an Indicative Budget (Transition to Adult Care and Support)November 9, 2021
  2. 11.3.2The Transition PlanNovember 9, 2021
  3. 11.3.3Reviewing a Transition PlanMay 17, 2022
  4. 11.3.4Reviewing an Education, Health and Care Plan (from 18 years)September 22, 2022

12.Adult Carers of Carers

12.1Contact and Referral

  1. 12.1.1Receiving a Contact or ReferralSeptember 22, 2022
  2. 12.1.2Deciding the Outcome of a Contact or Referral (Carers)May 18, 2022
  3. 12.1.3Actions and Next Steps (Carers)May 31, 2022

12.2Establishing Needs

  1. 12.2.1Introduction, Legal Requirements and Tools (Carers)November 5, 2021
  2. 12.2.2Preparing to Establish Needs (Carers)September 29, 2021
  3. 12.2.3The Skilled Conversation (Carers)November 5, 2021
  4. 12.2.4Agreeing Needs and Making a Formal Record (Carers)October 8, 2021
  5. 12.2.5Understanding and Applying Eligibility Criteria (Carers)October 8, 2021
  6. 12.2.6Communicating the Outcome and Next Steps (Carers)September 16, 2021

12.3Meeting Needs

  1. 12.3.1Requesting a Financial AssessmentApril 6, 2022
  2. 12.3.2Setting an Indicative BudgetApril 6, 2022
  3. 12.3.3Support PlanningApril 6, 2022
  4. 12.3.4Signing off a Support Plan and Agreeing a Final Personal BudgetMay 18, 2022
  5. 12.3.5Arranging Support and ServicesApril 6, 2022

12.4Reviewing Support and Services

  1. 12.4.1Legal Requirements of a Support Plan Review and ToolsNovember 5, 2021
  2. 12.4.2Preparing to Carry out a Support Plan ReviewMay 18, 2022
  3. 12.4.3The Full Review Conversation (Carers)May 18, 2022
  4. 12.4.4The Light Touch Review Conversation (Carers)November 5, 2021
  5. 12.4.5Deciding the Outcome of a Support Plan Review and Making a Formal RecordNovember 3, 2021
  6. 12.4.6Actions Following a Support Plan ReviewMay 31, 2022
  7. 12.4.7Monitoring Urgent or Interim Support and ServicesApril 6, 2022
  8. 12.4.8Reviewing a Direct Payment

13.Young Carers and Carers Transition

13.1Young Carers

  1. 13.1.1Young Carers

13.2Carer's Transition Assessments

  1. 13.2.1Deciding Whether to Start Carers TransitionNovember 3, 2021
  2. 13.2.2Recording the Decision and Next StepsNovember 3, 2021
  3. 13.2.3Introduction, Legal Requirements and Tools (Carer's Transition)May 18, 2022
  4. 13.2.4Preparing to Establish the Needs of Parent CarersMay 18, 2022
  5. 13.2.5Preparing to Establish the Needs of Young CarersNovember 3, 2021
  6. 13.2.6The Skilled Conversation (Parent Carers)September 27, 2021
  7. 13.2.7The Skilled Conversation (Young Carers)November 9, 2021
  8. 13.2.8Agreeing Needs, Making a Formal Record and Next Steps (Carer's Transition)May 17, 2022
  9. 13.2.9Setting an Indicative Budget (Transition to Adult Care and Support)November 9, 2021
  10. 13.2.10The Transition PlanNovember 9, 2021
  11. 13.2.11Reviewing a Transition PlanMay 17, 2022

14.Provider Services

  1. 14.0.1Adult Care Providers Handbook

15.Housing

  1. 15.0.1Safeguarding AdultsSeptember 22, 2022
  2. 15.0.2Lone WorkingApril 6, 2022
  3. 15.0.3No Recourse to Public Funds (NRPF)November 4, 2021

Last Updated: September 22, 2022

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